Society is a private portal for owners and residents of a apartment/villa complex for networking, society management and accounting
Take a look at some of the features
Features
Complaint Management System
Through this module, registered members can post complaints online via a Ticketing system. To ensure tracking, notifications are sent to the resident via app/portal about the progress made on the complaint ticket
- Comprehensive tracking and reporting through Complaints Ticketing and Assignment
- Users can see the Escalation matrix for the complaint category for faster resolution
- All the complaints are visible to Society Committee Members/ Facility managers
- Real Time Dashboard for all the Society Complaints and issues
- Task Assignment for Staff with Task ID and live tracking through Mobile App
- Feedback for Closed Complaints and option to re-open if unsatisfactory resolution
